Incorrect Password
Make sure you are using the correct password and that Caps Lock is not on. If you don't remember your password, click on the password-reset button.
Fairplay Login provides registered users with the ability to securely access their account and manage available platform services in one place. Users can login using their registered account details and have access to their wallet, account information, transaction activity and other available features.
The same login is valid across the Fairplay platform, so users don’t need different credentials for different sections. Some actions related to logging in or your account may also require account-security features such as OTP verification. Should you have trouble accessing your account, our support team can help you via WhatsApp.
To log into your FairPlay account, simply follow these steps. Make sure you’re entering the correct registered details to prevent unnecessary login issues.
Go to our Fairplay website and click on the Login button in the top-right corner of the page.
Enter the required details such as your registered mobile number/ Fairplay ID and password.
If further verification is asked, enter the OTP sent to your registered mobile number and follow the instructions on the screen.
After successful verification you can access your account dashboard, wallet, transaction details and other available platform features.
Fair Play users will be able to log into their accounts on supported Android and iOS devices. The mobile interface allows you to access the main account functions without creating a separate profile.
To log in from mobile:
Biometric login is available on supported devices, enabling eligible users to sign into their account more conveniently once enabled.
Fairplay operates on a single-account system for sports betting & casino gaming, so there’s no need for users to sign in separately for each part of the platform.
With one account, users can access:
Your profile information, verification status and wallet will remain attached to the same account, for easier account management.
If you cannot remember your password, Fairplay provides a password-recovery option from the login page. You will need access to your registered mobile number to complete the verification process.
Password Reset Steps
Choose a strong password that you do not use for other accounts. Never share your password or OTP with another person.
Sometimes users face login issues because of the wrong credentials or verification issues or technical problems. Most common login problems can usually be fixed by some simple checks.
Make sure you are using the correct password and that Caps Lock is not on. If you don't remember your password, click on the password-reset button.
Ensure that the mobile number you have registered is active and has network coverage. If you do not get the first message, wait for some time and ask for another OTP.
Use the same mobile number that you have on your Fairplay account. You may not be able to access your account if you enter an unregistered number.
FairPlay may require further verification for some account actions. Follow the instructions shown and provide the required information accurately.
Please check your internet connection and refresh the page. You may also want to update your browser or close the mobile platform and try to log in again.
Account security is important whenever you access Fairplay, especially on a shared or public device. There are a number of verifications measures you can use to help protect your account access and personal information.
Follow these basic security practices:
If you notice any activity on your account that you don’t recognize, contact support and lock your account right away.
If you are unable to access your account or need assistance with the login process, our team is available through WhatsApp.
Our support team can assist with:
When requesting help, provide the information necessary to identify your account. However, never send your password or OTP to anyone, including through WhatsApp.